Business Phone System for Hotels, Offices & Multi-Site Businesses

Business Phone System

Phone systems for businesses of all sizes. flexible, scalable, and reliable communication solutions for office teams, remote workers, and multi-site organisations.

What's Included

Everything included with your hosted business phone system.

1,000 Minutes

UK Call Minutes every month.

10,000 Minutes

Cloud Call Recording.

UK Number

Professional Geographic Number.

Apps

Desktop & Mobile.

Voicemail

Voicemail to Email.

Cloud Storage

Secure storage sync

Smart Business Hours

Automatically route calls depending on the time of day.

Set business hours & holidays
Evening calls to Duty Manager
Weekend & Bank Holiday routing
Custom announcements

Advanced Call Recording

10,000 minutes of cloud call recording included every month.

Secure cloud storage
Easy playback & search
Staff training & coaching
Complaint resolution
Quality assurance
Compliance

Business Call Reporting

Powerful reports to help you make better business decisions.

Incoming, missed & answered calls
Average wait times
Call duration
Department performance
Agent activity
Peak call periods

Mobile & Desktop Applications

Your business phone goes wherever you go.

Windows

macOS

Android

iPhone & iPad

Use your business number
Make & receive calls
Transfer calls
Access voicemail
View colleague presence
Work from anywhere

Never Miss A Call

If your staff are unavailable, your cloud phone system automatically redirects callers to another destination, ensuring every enquiry is answered professionally.

👤

Another Team Member

Route calls to available colleagues instantly.

📱

Manager's Mobile

Forward important calls directly to management.

🏢

Another Office or Hotel

Transfer callers between branches automatically.

🌍

International Destination

Forward calls worldwide without changing your business number.

🎙️

Voicemail

Send unanswered calls to personalised voicemail greetings.

Smart Call Routing & IVR

Deliver every caller to the right department with intelligent IVR (Interactive Voice Response). Improve customer experience and reduce missed calls by automatically routing callers to the correct team.

Example Call Flow

📞 Press 1 — General Enquiries
🏨 Press 2 — Reception
📅 Press 3 — Booking Amendments & Cancellations
💳 Press 4 — Accounts
💼 Press 5 — Sales

Built For Modern Businesses

Remote Working

Work from anywhere using desktop and mobile applications while keeping your business number.

Multi-Location Support

Manage every office or hotel from one cloud phone platform.

UK Presence Anywhere

Maintain a UK business telephone number wherever your team works.

Why Choose TecSecSolution?

Professional Image

Build customer confidence.

Lower Costs

Reduce telephone expenses.

No Hardware

Cloud hosted technology.

Scalable

Add users instantly.

Hotels & Multi-site

One platform for every location.

Hybrid Working

Work from anywhere.

Secure Cloud

Reliable hosted platform.

Fast Deployment

Minimal disruption.

Let’s Talk

Ready to upgrade your connectivity and tech infrastructure? Contact the TSS team today and take the first step towards finding the best solution for you.

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