Last updated: 01-01-2026

TecSec Solution ("we", "us", "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, share, and protect personal data when you interact with us, use our website https://tecsecsolution.co.uk, engage with our services, or communicate with us via any channel, including social media advertising platforms.

This policy is designed to comply with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, the Privacy and Electronic Communications Regulations (PECR), and all other applicable UK data protection laws.

1. Who We Are

Business name: TecSec Solution

Website: https://tecsecsolution.co.uk

Services: IT support, managed IT services, network management, WiFi solutions, CCTV systems, alarm systems, door entry systems, and related technology services.

TecSec Solution acts as the Data Controller for the personal data we collect and process.

2. Personal Data We Collect

2.1 Information You Provide Directly

• Full name
• Business name
• Job title
• Email address
• Telephone number
• Postal address
• Enquiry details and message content
• Account and billing information
• Any information voluntarily provided during consultations or communications

2.2 Social Media & Advertising Data

When you interact with our adverts or lead forms on platforms such as Facebook, Instagram, LinkedIn, or other advertising networks, we may collect:

• Name
• Email address
• Telephone number
• Company name
• Job role
• Location (city or region)
• Responses submitted through lead forms
• Advertising interaction data

2.3 Automatically Collected Data

• IP address
• Browser type and version
• Operating system
• Device information
• Referring URLs
• Pages visited and time spent on pages
• Date and time of access

2.4 Cookies

We use cookies and similar technologies to improve website functionality, analyse traffic, and support marketing campaigns. Please refer to our Cookie Policy for more information.

3. How We Use Your Personal Data

• To respond to enquiries and provide requested information
• To deliver and manage our services
• To manage customer relationships and contracts
• To provide technical support
• To process billing and payments
• To improve our website and services
• To send service-related communications
• To conduct marketing activities where permitted
• To comply with legal and regulatory obligations
• To protect our business, systems, and customers

4. Lawful Basis for Processing

• Consent – where you have given clear permission
• Contract – where processing is necessary to fulfil a contract
• Legal obligation – where required by law
• Legitimate interests – where necessary for our business operations

5. Marketing Communications

We may contact you for marketing purposes where permitted by law. You may opt out at any time by using the unsubscribe link or contacting us directly. Opting out will not affect service communications.

6. Data Sharing

We do not sell personal data. We may share data with trusted third parties such as:

• IT and cloud service providers
• CRM and customer management platforms
• Payment and accounting providers
• Marketing and advertising platforms
• Legal or professional advisers

7. International Transfers

Where data is transferred outside the UK, appropriate safeguards are implemented in accordance with UK GDPR requirements.

8. Data Security

We implement appropriate technical and organisational measures to protect personal data, including access controls, secure storage, and network security practices.

9. Data Retention

Personal data is retained only for as long as necessary to fulfil the purposes outlined in this policy or to meet legal obligations.

10. Your Rights

• Right to access your data
• Right to rectification
• Right to erasure
• Right to restrict processing
• Right to object
• Right to data portability (where applicable)
• Right to withdraw consent

11. Complaints

You have the right to lodge a complaint. Conatct us via privacycomplaints@tecsecsolution.co.uk

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

13. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be published on our website.

14. Contact Us

For questions regarding this Privacy Policy or your personal data, please contact us via our website: https://tecsecsolution.co.uk